Medical Access Assistant (MAA)

MEDEX support team to assist in locating available network providers and/or scheduling provider appointments.

Email (Preferred): MAA@Medexhco.com

Phone: 1-888-509-1474

Fax: 1-888-651-0088

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Download important Notifications:

Important Information about Medical Care if You Have a Work-Related Injury or Illness

Complete Written Employee Notification Re: Medical Provider Network

Download English

Download Spanish

To contact the Medical Access Assistant who can provide assistance in scheduling an appointment, please call 1-888-509-1474

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System Archives

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Provider Relations

For reporting of provider listing inaccuracies and/or to submit feedback on a provider's performance.

Provider Feedback Button (Preferred): Embedded within each provider or group profile within listed search results

Email: providerrelations@medexhco.com

Phone: 1-877-775-7772

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Introduction

To search for a provider near to you, select ADDRESS SEARCH. Enter your address and select the specialties you desire. Then click the SEARCH button.

Searching for a specific provider or medical group, use Name Search. Enter the name of the provider or medical group.

To find a provider in a specific city, county, or zip code, select Region Search.

To create a PDF directory of your search results, SELECT ALL/NONE to pick individual providers, or the entire search set. Once selected, hit the CREATE PDF DIRECTORY button.

Additional details about providers, click on the listing. A map and additional features and information will display.

A PDF of all physicians; select Roster of All Treating Physicians.. Persons only

A PDF of All Participating Providers; select Roster of All Participating Providers.. All entities on this health panel.

x

Introduction

To search for a provider near to you, select ADDRESS SEARCH. Enter your address and select the specialties you desire. Then click the SEARCH button.

Searching for a specific provider or medical group, use Name Search. Enter the name of the provider or medical group.

To find a provider in a specific city, county, or zip code, select Region Search.

To create a PDF directory of your search results, SELECT ALL/NONE to pick individual providers, or the entire search set. Once selected, hit the CREATE PDF DIRECTORY button.

Additional details about providers, click on the listing. A map and additional features and information will display.

A PDF of all physicians; select Roster of All Treating Physicians.. Persons only

A PDF of All Participating Providers; select Roster of All Participating Providers.. All entities on this health panel.

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MEDEX Provider Nomination

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Available MEDEX Network Resources:

Email (Preferred): MPNEnrollment@medexhco.com

Phone: 1-877-775-7772

Provider Feedback Button (Preferred): Embedded within each provider or group profile within listed search results

Email: Providerrelations@medexhco.com

Phone: 1-877-775-7772

Email (Preferred): MAA@medexhco.com

Phone: 1-888-509-1474

Fax: 1-888-651-0088

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Date of last data update: January 10, 2025