Medical Access Assistant (MAA)

MEDEX support team to assist in locating available network providers and/or scheduling provider appointments.

Email (Preferred): MAA@Medexhco.com

Phone: 1-888-509-1474

Fax: 1-888-651-0088

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Download important Notifications:

Important Information about Medical Care if You Have a Work-Related Injury or Illness

Complete Written Employee Notification Re: Medical Provider Network

Download English

Download Spanish

To contact the Medical Access Assistant who can provide assistance in scheduling an appointment, please call 1-888-509-1474

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Important Notices

The California Workers' Compensation "Notice to Employees--Injuries Caused By Work Poster," otherwise known as the CA DWC 7 form, must be posted in English and Spanish at all California locations. The DWC 7 form outlines key information about the MPN as required by the California Department of Industrial Relations, Division of Workers' Compensation (DWC).

Your DWC 7 form can be found by clicking here

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Provider Relations

For reporting of provider listing inaccuracies and/or to submit feedback on a provider's performance.

Provider Feedback Button (Preferred): Embedded within each provider or group profile within listed search results

Email: providerrelations@medexhco.com

Phone: 1-877-775-7772

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Introduction

If you are seeking a provider and the most important search method is by a specific location then select Address Search.

If you are seeking a specific provider or medical group and you know the name of the provider or group then Name Search.

If you are seeking providers within a specific city, county, or zip codes then select Region Search.

You may create and print a directory of the providers in your search by selecting the Create PDF Directory button near the top of your screen.

After selecting a provider, you may expand a provider's detail by clicking on the listing. Once open, a map is displayed and several other features are displayed. For example, you may send a specific provider's address and phone number to your mobile phone by selecting Text Provider Info To My Mobile.

If you wish to have a directory of all physicians, select CA MPN Roster of Treating Physicians.

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MEDEX National Site

You will need a username and password. Contact us at: 1-877-775-7772 or mpnhelp@medexhco.com.

MEDEX National Site

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Applicable laws and regulations require updates to the information displayed on the provider network list on at least a quarterly basis. MEDEX updates its provider network listing information more frequently than laws and regulations require. All providers listed were participating providers accepting Workers' Compensation patients at the time of the most recent update.

It is possible that since the time of the last update to the provider network listing, provider or facility information may have changed. We recommend confirming all information with selected providers.

Participating providers and facilities are independently contracted businesses or entities, and are solely responsible for any insurances and liabilities, professional or otherwise, arising from their acts or omissions.

Available MEDEX Network Resources:

Email (Preferred): MPNEnrollment@medexhco.com

Phone: 1-877-775-7772

Provider Feedback Button (Preferred): Embedded within each provider or group profile within listed search results

Email: providerrelations@medexhco.com

Phone: 1-877-775-7772

Email (Preferred): MAA@medexhco.com

Phone: 1-888-509-1474

Fax: 1-888-651-0088

Email (Preferred): providernomination@medexhco.com

Fax: 1-888-465-4088

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Date of last RoTP Update: November 29, 2019